Privacy Policy

Last updated: 6 October 2026

Breeze Block Mosaic and Digital respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase from us, contact us or otherwise interact with our business.

This policy applies to the Breeze Block Mosaic and Digital website and any related pages or subdomains operated by us.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Information we collect

Depending on how you interact with us, we may collect information including:

  • your name

  • email address

  • telephone number

  • billing and delivery address

  • order and transaction information

  • information provided through enquiry or contact forms

  • account information where website accounts are available

  • correspondence between you and our business

  • IP address, browser, device and general website usage information

  • cookie and analytics information.

We only collect information that is reasonably necessary for our business activities.

How we collect your information

We may collect personal information when you:

  • contact us through our website

  • make an enquiry

  • place an order or purchase a product

  • create or use an account

  • subscribe to emails or marketing communications

  • communicate with us by email or another method

  • browse or interact with our website.

Some technical information may also be collected automatically through cookies, analytics services and similar technologies.

How we use your information

We may use your personal information to:

  • respond to enquiries and requests

  • process and manage purchases and orders

  • arrange delivery or fulfilment of products

  • provide customer service

  • communicate with you regarding an order or enquiry

  • operate, maintain and improve our website

  • understand how visitors use our website

  • improve our products, services and customer experience

  • send marketing communications where you have consented or where permitted by law

  • detect fraud, misuse or security issues

  • comply with legal, accounting and regulatory obligations.

We will not sell or trade your personal information.

Payments and online purchases

When you make a purchase through our website, your payment may be processed by a third-party payment provider.

Payment providers may collect information required to process your transaction in accordance with their own privacy policies and security practices.

We generally do not receive or store your complete credit or debit card details.

Cookies and website analytics

Our website may use cookies and similar technologies to help the website function correctly, remember preferences and understand how visitors use the site.

We may also use third-party analytics and advertising services, including services provided by Google, where enabled.

These services may collect information such as:

  • pages visited

  • approximate location

  • device and browser information

  • referring websites

  • interactions with our website

  • advertising interactions.

You can control or disable cookies through your browser settings. Disabling some cookies may affect the functionality of the website.

Marketing communications

Where you have subscribed to receive marketing communications, we may use your contact information to send news, updates, product information or promotional material.

You can unsubscribe at any time using the unsubscribe option included in our marketing emails or by contacting us.

Sharing your information

We may disclose personal information to trusted service providers where reasonably necessary to operate our business.

These may include providers involved in:

  • website hosting

  • website maintenance and security

  • ecommerce services

  • payment processing

  • email communication

  • analytics and advertising

  • order fulfilment and delivery

  • accounting and professional services.

These providers may only receive the information required for them to perform their services.

We may also disclose information where required or authorised by law, or where reasonably necessary to protect our rights, customers or business.

Overseas service providers

Some of the technology and service providers we use may store or process information outside Australia, including in the United States and other countries in which those providers operate.

Where personal information is disclosed overseas, we take reasonable steps appropriate to the circumstances to ensure that information is handled appropriately.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures may include secure website connections, restricted access, security software, backups and appropriate administrative safeguards.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legal, accounting, taxation, dispute resolution or security purposes.

Information that is no longer required may be deleted, destroyed or de-identified where appropriate.

Accessing or correcting your information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to reasonable requests in accordance with applicable Australian privacy laws.

Third-party websites

Our website may contain links to third-party websites.

Those websites operate independently from us and may have their own privacy policies and information-handling practices.

Breeze Block Mosaic and Digital is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

Privacy enquiries and complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us.

We will take privacy concerns seriously and will endeavour to investigate and respond within a reasonable period.

If you are not satisfied with our response and the Australian Privacy Act applies to the matter, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

Contact us

Breeze Block Mosaic and Digital

PO Box 3143
Tarragindi QLD 4121
Australia

Email: breezeblockmosaicanddigital@gmail.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or legal requirements.

The latest version will be published on our website with the date it was last updated.