Terms and Conditions
Welcome to our website. This website and URL address www.breezeblockdigitalandmosaic.com is owned and operated by Breeze Block Digital and Mosaic.
Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Breeze Block Digital and Mosaic’s relationship with you in connection with this website.
Should you not agree with any of these terms and conditions, please do not continue activity on our website.
We reserve the right to change these terms and conditions from time-to-time without notice to you.
Changes will apply to any subsequent orders received.
Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.
Before placing an order, if you have any queries relating to these terms and conditions, please contact us at breezeblockmosaicanddigital@gmail.com
Your use of this website is subject to the following terms and conditions:
1. The content of this website is for your general information and use only. It is subject to change without prior notice.
2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, email address, postal address, date of birth, phone number.
3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. All artwork images are copyright. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
7. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
8. Unauthorised use of this website may be a criminal offense and/or give rise to a claim for damages.
9. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
10. Your use of this website and any dispute arising out of your use of it is subject to the laws of Queensland.
11. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
12. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
13. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
14. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Digital Prints and Mosaics
We have made every effort to display as accurately as possible the colours of the prints and mosaics on our website.
However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered into the system.
We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Purchase of Products
When you place an order on our website, we will send you an email to the email address provided by you during the checkout process.
Our acceptance of your order does not take place until we send you a confirmation email.
Goods are subject to availability. If an item, you have ordered becomes out of stock we shall notify you as soon as possible.
If there are any problems with your order, we shall contact you.
We reserve the right to reject any offer to purchase by you at any time.
We are unable to amend your order once it has been placed online.
Price and Payment
Full payment for your purchase must be made before we can dispatch your order. The prices shown on our website are GST free.
The amount you pay will be the price indicated plus any delivery charges as detailed below.
We charge you for your order in AUD.
The actual price charged to overseas customers will be subject to the exchange rate applied by the credit or debit card company of the card used for payment.
Any customers outside of Australia will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.
From time to time we may offer discounts on our products at our discretion. Unless otherwise stated, these are for Australian residents only.
Discounts of this nature can only be redeemed during the promotion period.
Customers are eligible to use one promotional code at a time. Unless otherwise stated, one use per customer.
Shipping and Handling
Digital Artworks
Each digital artwork is printed upon order.
Please allow 2 weeks for your custom-made print to be shipped.
When your order is dispatched, you will receive an email with your tracking number as soon as your order hits the post.
In most cases, we offer free delivery for digital artworks anywhere in Australia unless a promotion states otherwise.
Shipping rates will vary for international locations.
We reserve the right to change our delivery costs at any time without notice to you.
We understand that it is very tempting, but please resist the urge to open your print immediately. Ensure that the print packaging is only opened by a professional framer, as the prints are delicate and may be damaged by mishandling.
Care instructions will be shipped together with your print.
Mosaic Tables
Shipping of mosaic tables requires a specialist handler.
A shipping quote should be obtained and agreed to prior to confirming an order of a mosaic table.
When you order a mosaic table we will be in contact to arrange the particulars.
Prepurchase viewings of tables are welcome, please contact us to arrrange.
Returns Policy
Due to the sensitive nature of transporting art, returns and exchanges are not offered on prints or handmade tables simply for a change of mind.
We only replace items if they are defective or have been damaged during shipping.
If you need to exchange it for the same item, send us an email with images of the damage to breezeblockmosaicanddigital@gmail.com for the replacement of your print with an identical one.
All artwork is handled with the utmost care during the printing and packaging process. In the unlikely circumstance of your delivery being damaged in transit, please photograph the packaging PRIOR to opening the delivery and then photograph the damaged art inside.
Our policy lasts 14 days.
If 14 days have gone by since receipt of your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed via bank transfer or via PayPal if you purchase was made through PayPal.
Shipping Returns
To return your product, you should email breezeblockmosaicanddigital@gmail.com to request the return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
PLEASE KEEP A RECORD OF THE TRACKING NUMBER ONCE YOU HAVE SENT THE ITEM AS WE WILL NOT TAKE RESPONSIBILITY FOR LOST/ DELAYED PACKAGES.
The purchaser of our goods takes full responsibility for the proper use, storage and maintenance of these goods.
Breeze Block Digital and Mosaic ABN 32 574 336 760